1. Personal Information Collected By Cleenol
Cleenol uses information that we collect from our visitors and customers to improve your visit and experience at the Site. We gather the following types of information:
Information You Give to Us
We Collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, e-mail address, IP address. Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with us through the Site, telephone, mail or fax. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our "email a friend" feature, or in connection with your company's account.
Updated May 2012: The Information Commissioner’s Office (ICO) has considered Google Analytics cookies (used on this website) to be outside the opt-in policy for websites as they are ‘first party cookies used only for analytical purposes’. Any change in this policy will be reflected here.
If you place an order through the Site, you may be required to provide contact, billing, and payment information.
Email Newsletter Subscriptions
If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from Cleenol.
2. Use of Information Collected By Us
We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific products to you, to help us develop and improve our Site, and to tailor our Site to your needs.
3. Sharing of Information with Third Parties
We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent.
Links to Third Party Site
Law Enforcement and Protection of Users
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
We employ 128-bit encryption technology in those areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name and address. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your browser, which should have full SSL support.
5. Corrections/Information Removal/Opt-Out
If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information in 'Update profile', or by contacting us at email@example.com. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at firstname.lastname@example.org, or by clicking on the unsubscribe link within any marketing e-mail you receive from us.
6. Data Protection
Cleenol Limited is a Data Controller, as defined by the Data Protection Act (1998) ('the Act'). Our registration number is Z5678048. Data we hold is maintained in accordance with the Act, and we may contact you from time to time to verify and update this data.
You have the right to access the data we hold on you. We will supply this data within 30 days of a request being made, at a nominal charge of £10 per request. To request access to your data please email us at email@example.com
7. Contact Information
8. Business Transfer
Cleenol Group Ltd. is a privately owned company. However, in the event that Cleenol Group Ltd. is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Cleenol Group Ltd. may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Site.
9. Limitations on Liability
IN NO EVENT WILL CLEENOL OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF GLOBAL INDUSTRIAL OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Dated: 16 May 2012